Ludo Empire is committed to protecting the privacy of its users in all aspects. With a goal to offer the best internet experience to its Users which is both fun and secure. Kindly take a few minutes to read the 'About Us' section to know more. Few of our services are offered for free, though you may need prior registration to participate in the games we offer. The information about the User is collected by Ludo Empire from the information only supplied by Users.
We collect information, voluntarily submitted by our Users to the Website in order to assist us in responding to various requests from the respective Users. We are dedicated to protecting the privacy of all Users of our website, except as disclosed below. We do not sell, barter, give away, rent, or permit a third party to use your personal information.
To make use of the vast array of Facilities and services offered on the Portal, Users shall be required to provide certain personal information to complete the registration process. These include:
In addition to the above information, in the process of providing you with access to the Services, and the features offered through the Portal and to verify your identity, you may be required to furnish additional information, including your:
Ludo Empire shall not collect any information or contact any given number directly for personal use. The purpose behind collecting this information from the users is to ensure the secure transfer of funds from their banks to the in-game wallet and vice versa. Any information you provide will not be used for other commercial purposes and will not be forwarded to any third party for their usage.
Further details such as your Bank Account Number, KYC Details may be collected by, or shared to our third-party payment gateway service provider, Cashfree, to verify, and process your payments. This is required as users are be granted permission to use the App to its full extent and are given complete access to all the services provided.
All the information that is required is specific and is related to the kind of services the user wishes to avail or access, and such information shall be used solely to provide services, including but not limited to the App and its features which are requested by the User. The details provided by the Users allow us to improve the App and bring you a fun, secure and user-friendly gaming experience. The App is permitted to share any such information provided with its affiliates and other third parties under certain conditions. This is done with the view of complying with legal regulations and guidelines which facilitates a secure network, further ensuring the prevention of fraud or other imminent harm.
We may use third parties, subsidiaries, affiliates, and business partners to perform functions such as transactions, marketing, advertising, remarketing, etc., on our behalf. These entities may be provided limited or full access to the User's personal information which is needed to perform their functions and are under a legal obligation in terms of our respective contracts with them, to maintain the confidentiality and security of any personal information collected from this Website. They are restricted from using, selling, distributing, or altering this data in any way other than to provide the requested services to the Website.
We may also use or disclose our User's personal information if required/obligated to do so by law or to assist in law enforcement if that is necessary:
To improve the effectiveness and usability of the Portal for our Users, we use "cookies", or similar electronic tools to collect information to assign each visitor a unique random number as a User Identification (User ID) to understand the User's interests using the identified computer. Unless the User voluntarily identifies himself/herself (e.g., through registration), Ludo Empire has no way of knowing who the User is, even if we assign a cookie to the User's computer. The only personal information a cookie can contain is information supplied by the User. A cookie cannot read data off the User's hard drive. Ludo Empire's advertisers may also assign their cookies to the User's browser, only if the User clicks on their ad banners, a process that Ludo Empire does not control.
Ludo Empire's web servers automatically collect limited information about the User's computer's connection to the Internet, including the User's IP address, when the User visits the Portal. (User's IP address is a number that lets computers attached to the Internet know where to send data to the User -- such as the web pages viewed by the User). The User's IP address does not identify the User personally. Ludo Empire uses this information to deliver its web pages to Users upon request, to tailor its Portal to the interests of its users, to measure traffic within the Portal and let advertisers know the geographic locations from where Ludo Empire's visitors come.
All the information that is required is specific and is related to the kind of services the user wishes to avail or access, and such information shall be used solely to provide services, including but not limited to the App and its features which are requested by the User. The details provided by the Users allow us to improve the App and bring you a fun, secure and user-friendly gaming experience. This is done with the view of complying with legal regulations and guidelines which facilitates a secure network, further ensuring the prevention of fraud or other imminent harm.
Ludo Empire may share information as provided by you and data concerning usage of the Amusement Facility and participation in the Games with third-party service providers like Appsflyer, etc., or any other affiliates, engaged by Ludo Empire, for data analytics or other similar purposes, like processing data, providing & improving the services, and helping Ludo Empire serve you better.
Ludo Empire shares data with Appsflyer, who is their advertising agent, to utilise the data and provide relevant advertisements to the users only for promotional matter.
Where we propose to use your personal information (that is, information that may be used to identify the User and that is not otherwise publicly available) for any other uses we will ensure that we notify you first. You will also be allowed to withhold or withdraw your consent for your use other than as listed above.
By using the Portal, you hereby expressly agree and grant consent to the collection, use and storage of this information by Ludo Empire. Ludo Empire reserves the right to share, disclose and transfer information collected hereunder with its affiliates solely for the purpose of services availed by Users. Further, Ludo Empire reserves the right to disclose personal information as obligated by law, in response to duly authorized legal processes, and governmental requests, as necessary to protect the rights and interests of Ludo Empire.
All information gathered on Ludo Empire is securely stored within the Ludo Empire-controlled database. The database is stored on servers secured behind a firewall; access to such servers is password-protected and strictly limited based on a need-to-know basis. However, we understand that as effective as our security measures are, no security system is impenetrable. Thus, we cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. Further, any information you include in a posting to the discussion areas will be available to anyone with Internet access. By using the Portal, you understand and agree that your information may be used in or transferred to countries other than India.
Ludo Empire may present information to its online advertisers -- to help them understand our audience and confirm the value of advertising on the Portal -- it is usually in the form of aggregated statistics on traffic to various pages within our site. When you register with Ludo Empire, we contact you from time to time about updating your content to provide features which we believe may benefit you.
Several deceptive emails, websites, blogs etc. claiming to be from or associated with Ludo Empire may or are circulating on the Internet. These emails, websites, blogs etc. often include our logo, photos, links, content, or other information. Some emails, websites, blogs etc. call the user to provide login name, password etc. or that the user has won a prize/ gift or provides a method to commit an illegal/unauthorized act or deed or request detailed personal information or a payment of some kind. The sources and contents of these emails, websites, blogs etc. and accompanying materials are in no way associated with Ludo Empire. For your protection, we strongly recommend not responding to those emails or using their websites, blogs etc.
We may use the information provided by you to Ludo Empire, including your email address or phone number, to contact you about the Amusement Facilities or other services availed by you or to inform you of our Amusement Facilities and services.
Ludo Empire does not warrant that this portal, its services, or email sent by us or on our behalf will be free from virus attacks. On such event, Ludo Empire will not be liable for any damages of any kind arising from the use of this portal, including, but not limited to compensatory, direct, indirect, incidental, punitive, special, and consequential damages, loss of data, goodwill, business opportunity, income or profit, loss of or damage to property and claims of third-party. In no event will Ludo Empire be liable for any damage that is over in an amount of INR. 100/-.
Guidelines for Children: Anyone under the age of 18, is not allowed by law to use the services of this Website, and if there is any issue that arises from this, it shall be null and void.
You will promptly notify Ludo Empire if there are any changes, updates, or modifications to your information. Further, you may also review, update, or modify your information and user preferences by logging into your Profile page on the Portal.